Will Pate's Blog - Peek into a mind of boundless curiosity

Media Temple Support is Awesome

Published on 07/03/07
by willpate

Late last night my WordPress database went haywire. I hadn’t been smart and making backups like I should have been. Media Temple put two Tier 2 support reps on the case this morning for a significant amount of time and they fixed it perfectly.

I’ve done their job before in a previous life and let me just say that managing web servers is not an easy job, these guys deserve every penny they earn. I’ve also had dozens and dozens of web hosts and no one has dealt with support issues so professionally.

The best part is that they watch commandN. I will be giving them mad props when we shoot this week’s episode.

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